Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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TVSonyXBR900F
Level 7

Sony Bravia XBR X900F 4K screen flickering on 60FPS using Ultra Roku

I purchased a Sony Bravia 65" XBR X900F TV and use it with a Roku Ultra so I can view Spectrum streaming programs.  Otherwise, I would just use the built-in apps for Netlflix, Amazon Prime, HBO, etc. 

I am using port 2 on the TV and have the HDMI set to enhanced for 60FPS viewing. 

But, when I try to watch programs on the Roku Ultra using the 60FPS settings, I get screen flickering.  I contacted my Best Buy salesman and he said there is a compatibility issue with Sony TV's and Roku and I would have to watch programs in 30FPS to avoid the flickering.  (Wish he told me that when I bought the TV) 

I have to constantly reset my settings on the Ultra to 4K 30FPS HDR to avoid the screen flickering.  The Roku always defaults to 60FPS. 

Is this the case, or am I missing some setting or something that can be adjusted to avoid this?  The HDMI cables are high quality and seem to work fine so I do not think that is the issue.

Any advice is welcome. 

Thanks,

T

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4 Replies
evil_jon
Level 7

Re: Sony Bravia XBR X900F 4K screen flickering on 60FPS using Ultra Roku

So I just got ultra and have the exact same tv as you. I found another post that kind of resolves it. Under display setting, it should have auto detected 4K at 60hz. If you click right twice from the menu it will bring you to setting. Change it to 4K at 30hz. Kind of sucks, but it works.

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mbkid88
Level 7

Re: Sony Bravia XBR X900F 4K screen flickering on 60FPS using Ultra Roku

I have the same issue with my new Sony X900H when used with the new 2020 Roku Ultra that I got..... but if i use my older Roku device.... no flickering at all..... I returned the new Ultra at my local BBuy and had it exchanged, thinking it might just be a bad device..... but same flickering with the new device as well.... so i think it might be something in the hardware of the 2020 Roku Ultra.

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evil_jon
Level 7

Re: Sony Bravia XBR X900F 4K screen flickering on 60FPS using Ultra Roku

I bought these HDMI cables and it stopped the flickering

 

4K HDMI Cable 6.6 ft, iVANKY High Speed 18Gbps HDMI 2.0 Cable, 4K HDR, 3D, 2160P, 1080P, Ethernet - Braided HDMI Cord 32AWG, Audio Return(ARC) Compatible UHD TV, Blu-ray, PC, Projector https://www.amazon.com/dp/B07M89LV8J/ref=cm_sw_r_cp_api_fabc_8VAYFbB6ZEJCH?_encoding=UTF8&psc=1

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mbkid88
Level 7

Re: Sony Bravia XBR X900F 4K screen flickering on 60FPS using Ultra Roku

thanks... yes i have tried new HDMI cables as well.... I got an 8K rated HDMI, high speed 48Gbps.... the TV screen still flickers intermittently ... but when i hook up the new Roku Ultra to an older TV, no issues..... and use an older Roku HD on the new Sony X900H, no screen issues.... go figure..

 

This is the cable i got.

https://www.amazon.com/gp/product/B08538P37Q/ref=ppx_yo_dt_b_asin_title_o03_s00?ie=UTF8&psc=1

8K 60Hz HDMI Cable 16.5FT (2 Pack),48Gbps 7680P Ultra High Speed HDMI 2.1 Cord for Apple TV,Roku,Samsung QLED,Sony LG, Playstation,PS5,PS4,Xbox One Series X,HDMI 2.0 / 4K 120Hz Compatible.

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