Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Boris007
Level 7

Some apps have no sound

Today out of nowhere sound is gone on some Roku apps... some are fine (netflix) but most others (youtube, nbc, etc....) have video but no sound anymore... what happened ??

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makaiguy
Community Streaming Expert

Re: Some apps have no sound

Did you just get the Roku 9.4 update?  Check via Settings > System > System update.   If so, while you're there, click Check now and make sure all your channel apps update to their latest 9.4 compatible versions.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.
Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.
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