Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

Snowy picture with Roku Streaming Stick though a samsung sound bar

Does anyone know why this would be happening ... it happens on any channel we watch...

 

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3 Replies
Level 19

Re: Snowy picture with Roku Streaming Stick though a samsung sound bar

Could be a problem with passing thru the sound bar. What happens if you plug the Streaming Stick directly into the tv?
  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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Level 7

Re: Snowy picture with Roku Streaming Stick though a samsung sound bar

Tried Roku directly into tv works fine but sound bar was not connected.  

Not sure how to connect Vizio Tv to Samsung sound bar while Roku stick connected to TV???

BTW, Roku stick directly in sound bar has been working fine until about a week or two ago then we experienced white static on tv!!  What gives...

 

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Level 19

Re: Snowy picture with Roku Streaming Stick though a samsung sound bar

You've eliminated tge Roku as the cause of the problem.  So now you need to take your questions abiut the sound bar to Samsung.

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
0 Kudos