Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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lynnr
Level 7

Snowy picture with Roku Streaming Stick though a samsung sound bar

Does anyone know why this would be happening ... it happens on any channel we watch...

 

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3 REPLIES 3\
makaiguy
Community Streaming Expert

Re: Snowy picture with Roku Streaming Stick though a samsung sound bar

Could be a problem with passing thru the sound bar. What happens if you plug the Streaming Stick directly into the tv?
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
Note: I am not a Roku employee, just a user like you.

Roku Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Roku Streaming Stick 3600
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lynnr
Level 7

Re: Snowy picture with Roku Streaming Stick though a samsung sound bar

Tried Roku directly into tv works fine but sound bar was not connected.  

Not sure how to connect Vizio Tv to Samsung sound bar while Roku stick connected to TV???

BTW, Roku stick directly in sound bar has been working fine until about a week or two ago then we experienced white static on tv!!  What gives...

 

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makaiguy
Community Streaming Expert

Re: Snowy picture with Roku Streaming Stick though a samsung sound bar

You've eliminated tge Roku as the cause of the problem.  So now you need to take your questions abiut the sound bar to Samsung.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
Note: I am not a Roku employee, just a user like you.

Roku Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Roku Streaming Stick 3600
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