Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7


I just got my Roku yesterday and am already having issues with it. When I watch anything or even listen to music it skips every two minutes. The screen goes black and the audio cuts out. I don't think it is the WiFi because it has a strong connection. Also sometimes the screen goes completely grey and fuzzy. I just want to know why this is happening because I like the product and don't want to have to return it. Thanks for the help 

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