My Sharp Roku TV's audio settings keep resetting. When I set my audio preference MUSIC - DTS ON- CLARITY HIGH it will always revert back to DTS OFF - CLARITY OFF when I power on the TV. I suspect this is a software glitch because the problem seemed to start with the last update. It's getting frustrating because I'm constantly having to go to the settings and change the audio back to my preference. Any idea what could be wrong?
If you still aren't able to clear up the issue, feel free to send me a private message with your Roku account email address and the serial number of your Roku TV from Settings>System>About. I'll follow up with you directly to see if there is anything else we can recommend.
Thank you for your reply. My problem is a little confusing because I'm not sure if its a hardware issue or software (OS) issue. All my other settings are fine and stay constant, but my audio settings constantly keep changing, although the problem is intermittent. I've had the TV for two years and it was working fine up until a few months ago that's why I suspect it might be a glitch with the latest Roku OS update.
Thanks for the info. If Sharp support isn't able to help you resolve the issue through further troubleshooting, please send me a PM with your Roku account email address and the serial number of your Roku TV from Settings>System>About and I'll see how we can assist you further.