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Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Cyndie
Level 7
‎10-19-2020 01:45 PM

Set wrong resolution and the screens black can’t change it to a Deff mode

I can’t change my screen mode the screen is black and it’s saying mode not supported I have the stick 

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renojim
Community Streaming Expert
‎10-19-2020 01:55 PM

Re: Set wrong resolution and the screens black can’t change it to a Deff mode

Try changing the display type in the blind (no guarantees).

  1. Press Home a couple of times
  2. Press Up (takes you to Settings)
  3. Press Right (gets to the list of Settings)
  4. Press Down 4 times (Display type)
  5. Press Right, Down, then OK

If nothing else that should change the display type to something else.  You should be hearing the noises when you press a button on your remote.  If not, then the screen may be black for some other reason.

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