Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Thane1
Level 7

Service Unavailable

When I open the Spectrum app a screen pops up and it says service unavailable and Reference Code:RGE-1001. When I press okay the app shuts down. However the cable is playing in the background. But that screen is on and when I press okay the whole thing shuts down. Has this happened to anyone? Help?

3 Replies
melmac06
Level 7

Re: Service Unavailable

I just got the same thing. I was watching a spectrum channel & went to the guide to change the channel and now I am getting the same message. 

svckevink
Level 7

Re: Service Unavailable

So....what is the solution here???

0 Kudos
DSPhil46
Level 7

Re: Service Unavailable

I have the same issue.  Is this a problem with Spectrum?

0 Kudos