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Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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billy2000
Level 7
‎08-29-2020 01:13 AM

Serious Issue with Audio

ive just bought my roku tv and activated it alittle bit ago i dont think ive had it for more then a month and im having serious issues with audio like when i hight my volume to anwhere past 18 iit makes this super loud buzzing/vibrating sound which when i raise volume it stay the same so if i have it low i can thear show if i have it to hight it covers buzzing, i tried multiple times unplugging it and everything it does this with everything my cable box watching netflex through the tv and i looked up online and it said reducing base would fix problem, but the audio settings are so limiting and not custom at all. so i wanted to know if thier was anyway to get this audio fixed and if not can i return for different tv since i used all my money on this tv

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makaiguy
Community Streaming Expert
‎08-29-2020 11:23 AM

Re: Serious Issue with Audio

This sounds like an issue that is caused by the physical set.  Roku TVs are warranted by their manufacturers, not by Roku. 

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.
Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.
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