Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Rogelio
Level 7

Screen tear

Hello I’m here because something is wrong with my, roku tcl series 5 tv it’s a 55 inch tc and when I use my tv for Netflix I experience screen tear I’ve restarted my system and the screen tear won’t go away I’ve had the TV since may 27 and their is nothing wrong with it until I was on Netflix and it would screen tear when A character was moving. When A character will move it would make the pixels blocky and laggy like the pixels couldn’t keep up with the character idk what’s wrong with my roku but I hope someone can help and help me fix it.

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boogernose
Level 18

Re: Screen tear

you can try a lower resolution Settings/display settings to 1080p or 720p.

---A problem clearly stated is a problem half solved---.
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