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Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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miceland
Level 7
‎09-13-2020 01:14 PM

Screen is FIlled with Horizontal Bars

Horzontal BarsHorzontal Bars

I keep seeing horizontal bars filling the screen. Previously I was able to reboot the Roku and it would be fine for several days. Now it only takes 2 minutes and I am back to the bars again. This isn't just a strip of video artifact, it fills the screen. Please help.

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miceland
Level 7
‎09-14-2020 05:01 PM

Re: Screen is FIlled with Horizontal Bars

In case you think it might be cables or something to do with the TV I swapped in a second identical model Roku and it is not repeating the same problems.  The bars were not limited to any certain streaming channel. It just happens constantly now. Rebooting the Roku fixes the problem for a minute but then right back to the same old horizontal bars. So frustrating. This is my only support option now during COVID. I guess I am screwed. 

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