I just purchased my Roku premier 2 weeks ago. It was working fine and now it’s all just black screen. I tried resetting it and got bouncing letters and as far as the resolution detection screen and then black screen again. I unplugged the power for a minute and replugged and same thing. I changed the network and same thing. I rebooted my modem but still same thing. I tried another hdmi cable and same thing. I can’t contact anyone and I don’t think it’s fair I’ve only had this for 2 weeks and already it looks like it took a dump on me. Someone please respond with a solution or how I can get my money back because this is **bleep**! If I purchase something I expect to be able to use it longer than 2 weeks!
Hi, I have the same problem. I bought my Roku 3 weeks ago and have the same problem. I only see Roku's Letters bouncing. I did everything, reset the Roku, unplugged the power and still the problem. Please help