Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Mattd709
Level 7

Screen ghosting

Screen is flickering from middle of screen downward, objects are ghosting or duplicating behind the original words or object very faintly

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3 REPLIES 3\
RokuKariza-D
Roku Employee
Roku Employee

Re: Screen ghosting

Hey @attd709

Thanks for bringing this to our attention. 

Does the issue only occur on one channel or across other channels installed on your Roku device? If it happens regardless of the channel you are accessing, we suggest connecting your HDMI cable to a different port. If the issue persists, use another HDMI cable to see if that will resolve the issue. Just a heads up, if you will move to another HDMI port on your TV, make sure to also change the input (source) using your TV remote. 

Let us know if this works for you!

All the best,
Kariza

Kariza D.
Roku Forum Moderator
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mdsmas
Level 7

Re: Screen ghosting on Netflix

Happens mostly on Netflix

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RokuKariza-D
Roku Employee
Roku Employee

Re: Screen ghosting on Netflix

Hi @mdsmas

Thanks for the post.

We do not have enough details from your original message to make an effective suggestion. Could you tell us more about your concern?

With more information, we can assist you further.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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