Solving playback issues

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Mg31
Newbie

Screen flipping through colors

As I turned my tv on this morning, it flips through 3 different screens, one solid white, one solid grey and the other with one solid blue, green, red and white line. I have tried factory reseting, updating, unplugging and hard resets. Audio still works as I turned on narration in order to get to settings but does not display picture. Any fixes or are my leds gone? I assume it’s that and I’ll have to buy a new tv but obviously I’d rather not have to, thanks

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makaiguy
Community Streaming Expert

Re: Screen flipping through colors

Try unplugging the TV's power for a few minutes to see if it returns to normal operation.

If this is a Roku TV, this sounds to me like a hardware issue that needs to be referred to the manufacturer of the set.

Manufacturer support contacts for Roku TVs can be found in this support post: https://community.roku.com/t5/Manufacturer-Support-Warranty-Resources/Contacting-Support-for-Your-Ro...

 

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