Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Behenchod
Level 9

(SOLUTION) AUDIO OUT OF SYNC/HDPC FAIL AFTER ADS

After having the problem where the audio would get out of sync with the video and the HDCP protection failing after ads (some have only one or both problems) and finding a solution and seeing how a lot of other people have this problem I figured I'd go ahead and post my solution.

Go to SETTINGS from the home screen

Then go to ADVANCED SYSTEM SETTINGS

Then go to ADVANCED DISPLAY SETTINGS

Then go to AUTO-ADJUST DISPLAY REFRESH RATE

DISABLE THE AUTO-ADJUST DISPLAY REFRESH RATE

The change in refresh rate before and after ads can break the HDCP protection and/or cause the audio to get out of sync.

I hope this solution fixes your problem as I did mine.

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