Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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guvil
Level 7

Rokup Premiere resolution mistake during initial setup

i was initially setting up my roku premiere and during the resolution setup I told it to force 4k uhd and now it is a blank screen. I can't do the setting resolution because i haven't even completed setup. What do i do? I see the dancing roku letters when i do a hard reset but just go back to black screen after. Help!

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boogernose
Level 18

Re: Rokup Premiere resolution mistake during initial setup

Try unplugging all cables except power. If you have a Micro SD

inserted remove it.

This time push the reset button in and hold it in for 30 seconds or so.

---A problem clearly stated is a problem half solved---.
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