Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 9

Roku won't start

I took a lightening hit. My modem/router fried, my new jbl sounbar fried, and my roku ultra won't start. Could the problem only be the power adapter needs replacement? No lights come on...nothing.


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Level 20

Re: Roku won't start

With that much extensive damage, I'd bet your Roku was zapped too.  Do you have a working adaptor from another device you can try to see if the light comes on?

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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