Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
When I turn on my Roku, it loads but then displays the Roku ultra offer. I can the buttons on the remote clicking but they do not respond to this screen. The OK button takes me to the Roku channel but only allows me to see one random show that is chooses to bring up. If I hit the back button I am returned to the offer. How do I resolve this?