Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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HyenaDog
Level 7

Roku won’t boot past bouncing logo ... unless

Hi,

 

i’ve got a Roku streaming stick + (3820EU) 9.40 build 4200-50, had it for a month or so and it’s been fine until a few days ago when it will not boot past the bouncing logo in to the main menu UNLESS  constantly press the home button while it’s booting trough the roku bouncing logo in which case it boots in to the main menu

ive got no special apps installed - Netflix, Amazon, YouTube + U.K. TV apps only 

I’ve reset which has no impact

Im just getting a bit sick of having to remember and press constantly as the roku boots up so it actually works 

is it a known problem I with a  software update and likely to be fixed soon ? 

thx

 

ian

 

 

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