@crossb1 Thanks for the note here. A few things you can try to resolve this type of issue:
- Disconnect the power to your device, then reconnect the power once more.
- (If applicable, depending on Roku device model) Try using a different micro-USB power cable, and wall power adapter to power your device.
- Try connecting your device to a different HDMI port on your TV, or use a different HDMI cable to connect the device.
- Connect your device to a different TV. Does the same behavior occur?
- Try performing a factory reset of the unit by following the steps listed here: https://support.roku.com/article/208757008-how-do-i-factory-reset-my-roku-streaming-device-
Keep us posted from there if you need any additional help.
Thanks,
Tanner
