Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

Roku washes out colors in HDR on Samsung UHD KS8000

Hey all, I am having some issues with my Roku. Here is setup:

Samsung 65" Class KS8000 4K SUHD TV, Model Number: UN65KS8000FXZA (UHD is turned on for all HDMI ports)

Roku - 2.0-Channel Smart Soundbar - Black Model: 9101R (using ARC HDMI port)

Monoprice High Speed HDMI Cable - 6 Feet - Black| Certified Premium, 4K@60Hz, HDR, 18Gbps, 36AWG, YUV, 4:4:4 - Ultra Slim Series


Roku setup detects 4K HDR 60hz TV for my setup. However if I go into Netflix (and Vudu as well) and pick a 4K HDR show, the shows menu is bright, but right before it loads goes a little dark, and then the show plays with washed out colors.

If I switch display in Roku to 4K 60hz TV, and repeat above, the content is bright and colorful.

Any advice? Thanks!

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Level 8

Re: Roku washes out colors in HDR on Samsung UHD KS8000

yes, I have the same problem, I would like to know of a potential fix to this also.

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