Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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mvstelt
Level 7

Roku ultra needs to reboot before playback after update

My Roku ultra freezes when it goes into screensaver and when you wake it up and try to start a video it reboots during the load screen on all apps. Is anyone else experiencing similar issues?
3 Replies
Egz
Level 7

Re: Roku ultra needs to reboot before playback after update

I am having a similar issue, where I have no video after screen save. It still has sound. I have to hit the reset button on the bottom between 1 to 5 times for it to work. While booting I can see and hear the roku logo, and then it goes to no video
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iHavoc
Level 7

Re: Roku ultra needs to reboot before playback after update

I am having the same issue.  Just switched off the 4K screensaver option to the aquarium and will see if it still happens.  

Very frustrating

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iHavoc
Level 7

Re: Roku ultra needs to reboot before playback after update

Changing my screensaver to something different seems to have resolved that issue for me.  I switched to the aquarium screensaver and no slowness and reboot today

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