Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

Roku ultra keeps restarting I can't even set up my account it keeps restarting

I just bought a roku ultra set it up onceand it kept restarting I couldnt even get thru 20 minutes of watching anything so I factory reset it thinking that could be it but it still doing the same thing now I can't even get through the set up process I will enter my email then it restarts and makes me do it again. Do I have a bad roku ? I dont know what to do ..

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Level 17

Re: Roku ultra keeps restarting I can't even set up my account it keeps restarting

How are you powering your Roku -- plugged into the USB port on your tv, or into a power adaptor connected to your house power? Many tv USB ports don't supply the amperage needed to power a Roku reliably.

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