Playback Issues - Audio/Video & Power

[jphilli6]

I purchased a Roku specifically because it would play over night/all day but as of 2 weeks ago, it stopped playing for over 4 hours and the screen saver comes on. I’ve tried resetting to manufacturer setting but this did not resolve the issue. How do I restore the play back setting to 8+ hours?

[atc98092 · Accepted solution]

Roku OS 9.2 added a new feature that stops playback after 4 hours if no one has used the remote during that time. Perhaps it shouldn't be enabled by default, but it is. You can disable it in the Settings/Network/Bandwidth Saver menu.

[Marcimellows]

This worked for me on one tv. Thanks..... now my other roku tv doesnt show me bandwidth as an option when I go through the steps....thoughts?

[atc98092]

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@Marcimellows wrote:
This worked for me on one tv. Thanks..... now my other roku tv doesnt show me bandwidth as an option when I go through the steps....thoughts?

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You need it to be on 9.2 firmware. Your other TV might not have received it yet. It should be arriving soon.

[Wils]

 Very helpful. This has been baffling me. Finally looked it up. Thank you. 

[ButlerHome]

Mine is not taking even though it says off. What else can I do?

[RoseAnnMcK]

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@atc98092 wrote:

Roku OS 9.2 added a new feature that stops playback after 4 hours if no one has used the remote during that time. Perhaps it shouldn't be enabled by default, but it is. You can disable it in the Settings/Network/Bandwidth Saver menu.

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Thank you! This helped me fix my Mom's Roku Express.