Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Deej104
Level 7

Roku streaming stick no picture

My Roku streaming Stick has a solid white light but no picture on the TV. I've checked all HDMI ports I even checked it on another TV so it's definitely something wrong with the Roku streaming Stick anyway to solve this problem?

0 Kudos
1 Reply
RokuDanny-R
Roku Employee
Roku Employee

Re: Roku streaming stick

@Deej104

Thanks for the post.

If you are unable to resolve the issue you are experiencing, please send me a PM (private message) with your Roku account email address, and include the serial number/device ID on the Roku device along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator
0 Kudos