Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Wilton
Level 7

Roku streaming device causes audio problems

I have a Sony Bravia 65 Tv and an external audio system with a roku streaming device. Since hooking up roku, tv switches from audio system back to tv speakers by itself.  I have to change sources in order to change back to audio system.

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4 REPLIES 4\
atc98092
Community Streaming Expert

Re: Roku streaming device causes audio problems

What is happening is the CEC function is causing the AVR or the TV to change inputs. Usually CEC works just fine, but occasionally it can be a bugger. In the Roku, go into the settings menu and find One-touch Play and turn it off. You might have to disable CEC in your AVR or TV as well, but try it just in the Roku first. 

Dan

Roku Community Streaming Expert

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andyross
Level 16

Re: Roku streaming device causes audio problems

Is the Roku connected to the AV receiver or the TV?

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Wilton
Level 7

Re: Roku streaming device causes audio problems

Found one touch play in Roku and unchecked and same problem only message changed a little.

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Wilton
Level 7

Re: Roku streaming device causes audio problems

Connected to tv

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