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Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Wrath
Level 7
‎08-25-2019 09:16 PM

Roku stopped loading app and only netflex was working

I had to go to factory reset. Then go to system update and everthing came back and works fine
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RokuTannerD
Level 19
‎08-26-2019 03:09 PM

Re: Roku stopped loading app and only netflex was working

Thanks for letting us know what you were seeing!

Restarting your device, and checking for a system update from Settings>System>System update>Check now would be the best first steps. I'm glad that took care of the issue for you. 


Cheers,
Tanner
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