Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Mtluck
Level 7

Roku stick not working

My Roku stick stopped working and is no longer being recognized by my tv. I have another stick and checked the power cord on the other device and it is working fine, however, when I connect the power cord to the stick the light is very dim on the stick. I cannot see any damage to the stick - wondering if it's time to replace, if this can be fixed, or if there are recommendations where to have it refurbished/fixed.

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