Playback Issues - Audio/Video & Power

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Roku stick + keeps shutting off

My roku stick + I just bought from Walmart yesterday keeps shutting off unexpectedly. I have it fully updated, plug into a dedicated power source. I do have an older roku stick in another bedroom but don’t see how that could be the issue. Please help,

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3 Replies
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Roku Employee
Roku Employee

Re: Roku stick + keeps shutting off

@Philerlandson 

Thanks for the note.

When you say that the device shuts off unexpectedly, what were you doing? Does this happen on a specific channel? How often does this happen and is it reproducible?

With more information we will be able to assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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Level 7

Re: Roku stick + keeps shutting off

Mine shuts off after display box stating idle time 

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Level 7

Re: Roku stick + keeps shutting off

roku exptess

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