Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Ajturne
Level 7

Roku stick cracklings sound

I got my Roku stick the end of December 2018 and it’s had a constant crackling sound for the past week, for anything I watch through the Roku. Is there someway to fix this?
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1 Reply
Roku Employee
Roku Employee

Re: Roku stick cracklings sound

Hi,

Thanks for letting us know about the issue that you're experiencing.

Have you tried using another HDMI port on that TV or using a different TV to see if the same issue occurs?

We also recommend plugging the device into a wall outlet using the included power adapter instead of powering through the USB power. This can help resolve issues in some cases.

Please keep us posted.

Thanks,
Danny
Danny R.
Roku Forum Moderator
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