Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Jayg431
Level 7

Roku shutting off

After 10-15 mins, my Roku just turns off. I literally just bought this an hour ago. It will NOT stay on! I've rest it, unplugged it, switched HDMI ports as well as USB and still continues. 

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renojim
Community Streaming Expert

Re: Roku shutting off

If you're using the supplied power adapter and it's happening, I'd take it back.  (Factory reset it first)

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