Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

Roku screen is black and white

My roku device is making my tv screen black and white. Netflix Hulu and YouTube are all black and white. Roku home screen is black and white. When turned to cable, the tv has color. 
how do I fix this? 

6 Replies
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Level 17

Re: Roku screen is black and white

I've never heard of this problem before but if it happened to me, I'd suspect the HDMI connection.  Things to try:

Unplug both ends of the HDMI cable and plug them back in, making sure they are firmly seated.

Try plugging your Roku into a different HDMI port, if your tv has more than one.

Try a different HDMI cable.

 

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi LivRm - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi BedRm - JVC EM37T
  • Roku 3, 4200X, Ser 4124C7087583, wifi GstRm - Sanyo DP26640
  • Roku 2 XD, 3050X (collecting dust in a drawer)
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Level 8

Re: Roku screen is blac am k and white

I am having the same problem with my newly installed Roku Express+ only my tv does not have HDMI. I am using composite cables.  Please advise.

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Level 7

Re: Roku screen is black and white

I am having the same issue. I have done the factory reset and I am not using an HDMI cable. I appreciate any help! Smiley Happy

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Level 7

Re: Roku screen is black and white

I have a roku 3 that has also developed this problem of only displaying black and white pictures. I have used 2 different cables and 2 different ports and no matter what it stays black and white.

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Level 8

Re: Roku screen is black and white

I eventually fixed the issue by unplugging used composite ports to free them up, then  moved my plugs around.

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Level 8

Re: Roku screen is black and white

I fixed issue by unplugging used composite connections to free them up then moved around connections until I got it  working. I had a friend watching the screen while I fiddled with the connections until it worked 

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