Playback Issues - Audio/Video & Power

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RMG765
Level 7

Roku ruins HDMI?

Anyone find/think ROKU ruins HDMI ports on TVs? I have 2 rokus.  First, HDMI ports on my main tv quit one at a time (of course I thought it was the tv) now the tv in my bedroom is having the same problem, the HDMI ports are becoming more and more finicky, I am constantly unplugging and plugging back in. Every morning when turned on, does the roku loading but instead of the Home Screen it goes blank, I have to remove HDMI to make it work. I know it’s the roku not the tv just not sure what to do. Do not want a second ruined tv 

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2 REPLIES 2\
renojim
Community Streaming Expert

Re: Roku ruins HDMI?

I've never had that problem, but constantly pulling out the HDMI cable and reinserting it can't be helping.  You might want to get an HDMI switch and put it between the Roku and the TV.  HDMI switches are much cheaper than TVs.  :-)

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makaiguy
Community Streaming Expert

Re: Roku ruins HDMI?

It sounds like you are powering your Roku from the USB port on your tvs, and that they are ports that power down when the tv is turned off (USB on some sets stays powered up).

I suspect what is happening is the tv is completing its startup faster than the Roku does, so when the tv checks for something connected to the HDMI port, the Roku is not yet ready to respond and the HDMI connection is never set up.  Disconnecting/reconnecting the HDMI cable forces the tv to check again.  You can likely force this recheck more easily by just switching to a different TV input and back.

The REAL solution is to power your Roku with the USB power adapter that came with it, plugged into your house power.  The Roku will stay on and be ready the instant the tv powers up and checks the HDMI port.  If you no longer have the USB power adapter that came with your device, you may have another one handy from another device that can be used -- just make sure the tiny print on it confirms it has a 5 volt dc output of at least 1 amp

 

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