Solving playback issues

Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Bacon
Roku Guru

Roku output alternates between 59.94hz and 60.00hz

I’ve notice this on my 2020 Ultra and 2021 4K stick. Both Rokus will randomly switch their output between the correct 59.94hz for NTSC televisions and a flat 60.00hz. This usually happens when switching between SDR and HDR/Dolby Vision, but you can also make it occur by toggling the TV type in the settings a few times. There’s no rhyme or reason to when it will switch the output, so it’s fairly random. The majority of content is23.976fps, which isn’t as smooth when the device outputs a flat 60hz. Here’s 2 photos showing the difference from the same device. It doesn’t matter if one as SDR and the other is DV, as both modes alternate between 59.94 and 60.00hz. 

FF6FD345-6D6C-4866-A938-D3EBF2A9C607.jpeg

 

88BC1E82-7CE3-4362-98C6-E4FC661304BF.jpeg

 

 

0 Kudos
1 REPLY 1
Bacon
Roku Guru

Re: Roku output alternates between 59.94hz and 60.00hz

bump

0 Kudos