Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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xjn39rv
Level 7

Roku only displays Roku screen

Roku 1 showing only the Roku screen.  Will not show home screen or respond to remote.  It was on without being accessed.  Disconnected power, pressed the reset.  

I have a hammer at the ready.
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2 Replies
DBDukes
Level 10

Re: Roku only displays Roku screen

"xjn39rv" wrote:
Roku 1 showing only the Roku screen.  Will not show home screen or respond to remote.  It was on without being accessed.  Disconnected power, pressed the reset.  

I have a hammer at the ready.

The Roku 1, model 2710, is an old device, from 2013-2016. It should still work, but it’s still a third generation device, though quite sluggish.

With power applied, press and hold the reset for no less than 30 seconds. Ignore anything on the screen. 30 seconds. Not 29. 30. Then, wait a couple of minutes for the reboot and startup to complete.
DBDukes
http://www.dbdukes.com/
Roku Ultra (4660)
Roku Premiere+ (3921)
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xjn39rv
Level 7

Re: Roku only displays Roku screen

Thanks.  Will try that.
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