Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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GinnyPM
Level 7

Roku on the screen said over heating

Not sure where to put this, on the screen came something about Roku may be over heating, it went off so fast, did not read the whole thing, but I shut off the TV, and back on, and it never came up, but when we went to get, we pulled the power cord, what should I do in this case????

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RokuDanny-R
Roku Employee
Roku Employee

Re: Roku on the screen said over heating

Hi,

Thanks for the inquiry.

It's fairly normal for a device to get warm during use, but if you are seeing a message on screen mentioning overheating, there are a few things you can do to help. For more information visit our support page: What should I do if the red light is on or I see a “Your device is overheating” warning?


Thanks,
Danny

Danny R.
Roku Forum Moderator
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