Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Roku not playing DD+ audio

I have just bought a roku streaming stick+ which is connected to a Samsung UE48JU6000 TV directly without any cable. The tv is hooked up via ARC to a Samsung HT-J4500 surround audio receiver. For some reason I am not getting any DD+ audio. DTS and normal DD is working fine. i can confirm the TV supports DD+ audio l so I have no idea why this is happening. Any recommendations?
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1 Reply
atc98092
Level 13

Re: Roku not playing DD+ audio

Many TVs will not send external DD+ back out via optical or ARC. It requires the TV to have a DD+ to DD converter, and very few do. Since it is handling DD and DTS fine, that would be my guess about the cause. 
Dan
Nvidia Shield, Roku Stick (3600), Ultra (4640), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
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