Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

Roku media box takes a long time to come in

My roku media box is attached to my tv with HDMI cable.  When I switch my tv over to that HDMI port to watch the roku, I first get a nice fish tank,  I then hit the home button to get to my channels and I get static and flashing of the home screen intermittently for a good couple of minutes before it finally comes in.  This did not happen when I had my two previous roku sticks.  Is something wrong with my box or is this normal???

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Nothing on my TV screen

Roku is not showing up on my TV. I tried to unplug and replug several times, and nothing is showing up! What should I do?  My Roku is plugged into the appropriate HDMI port, and I do not see anything on my TV screen! #rokuexpress #roku

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Roku Employee
Roku Employee

Re: Roku media box takes a long time to come in

@Jedrdr @bookreader3846 

Thanks for the note.

Have you tried replacing the HDMI cable that is connected to your device as well as using another HDMI port on your TV to see if that resolves the issue?

Please keep us posted, and we will continue to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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