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Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Krahnr
Level 7
‎12-27-2020 01:52 PM

Roku making a noise

My old Roku was making a noise and the screened was messed up when I turned it on. I replaced the old Roku with the Roku Ultra. I’m still having the same problem. I have to unplug it in order to get the Roku to work. I have replaced the cords, and adapter. I’m still having the same problem. How do I fix it?

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Divaon2
Level 7
‎01-10-2021 12:46 PM

Re: Roku making a noise

I just purchased the Roku Premiere because my old Roku started making a loud popping, static, humming noise that was loud enough to wake the dead. The new one is doing the same thing. I have switched to a different HDMI port, thinking maybe that was the problem, but still the same horrible noise. The noise does not stop until I select an app and a program. I would love to know if this is a common problem and if there is a fix. I have a Samsung smart tv. If no solution, I may just go back to FireTV.

Sally

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