Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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riz2337
Level 8

Roku keeps turning on and off!

I am having the same problem.  Roku turns on and off on its own.   I purchased the Roku device about 3 months ago.  

The issue ID is ID 13-483-978.  Roku Streaming Stick+   Model 3801x 

Serial Number YH0057813513(213065813513)

Software Version 9.4.0  Build 4190-50 

Timestamp 2020-12-02T0218.57Z    I am using a Samsung TV Series 650 Model LN46A650A1F

I restarted Roku.  That did not help.  I reinstalled ROKU and that did not help.  Change numerous settings and that did not help.  I am extremely frustrated with the situation and see others that have the same problem.   

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