Roku keeps overheating and it is not in an enclosed space
My Roku Premiere keeps overheating and it is not in an enclosed space. We receive an overheating message after a half hour of usage. We tried moving it in the open and it still overheats. Is there a way to exchange it for another one under a manufacturing warranty? I just bought it this past August.
If you are still experiencing an issue, please feel free to send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.
Re: Roku keeps overheating and it is not in an enclosed space
My Roku Premiere player has exactly the same issue. It is in the open and everything around it is normal temperature The overheating message is coming on more frequently and the device gets hot by itself. Is the tape on the bottom keeping the heat inside it? If so, should there have been airholes for ventilation? Is there a newer model?