Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

Roku freezes at startup

I have used my Roku LT for a number of years and it has worked well.  I tried to power it on today and it now freezes at the screen with the word ROKU and it's reflection.  All the suggestions I have found say to unplug the power, unplug the HDMI cable, hit the reset button or enter a combination of keys on the remote to reset it.  The LT I have does not have a reset button (not even the little pinhole).  I have tried the other choices without success.  One suggestion was to get rid of the screensaver screen but I can't get far enough in the boot up process to do this.  Any other ideas?  Thanks,

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6 Replies
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Level 21

Re: Roku freezes at startup

The Roku LT is a second generation player, and is no longer supported by Roku. Sadly, it has probably finally failed and you'll have to replace it. 

There's actually three different versions of the LT, the 2400 (released in Nov 2011), the 2450 (April 2012) and the 2700 (Sept 2013). The 2700 is actually a third generation device that is still considered as a supported platform. However, even that model is quite old compared to the current (8th) generation. I would be surprised if it doesn't have a reset button hidden somewhere, but I've never seen one of those players myself, so I won't say never. 

Dan
Roku Stick (3600), Ultra (4640), Ultra (4670), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
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Re: Roku freezes at startup

happened to me....then i changed the batteries in remote and all is well again...

 

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Level 7

Re: Roku freezes at startup

All Roku 1's 2's are now worthless! thanks to the greed of Roku! Even The Roku 3's are starting to slow down. They filled the memory with so much junkware, they will not, can not, load apps! They did this so people would have to buy new Roku's! Shame on You Roku! We paid good money, made You rich, and this is the thanks we get in return! I will never buy another new Roku again! Oh What a tangled web "you" weaved, when at first You practiced to deceive! 

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Level 21

Re: Roku freezes at startup


@ronpar65 wrote:

All Roku 1's 2's are now worthless! thanks to the greed of Roku! Even The Roku 3's are starting to slow down. They filled the memory with so much junkware, they will not, can not, load apps! They did this so people would have to buy new Roku's! Shame on You Roku! We paid good money, made You rich, and this is the thanks we get in return! I will never buy another new Roku again! Oh What a tangled web "you" weaved, when at first You practiced to deceive! 


While some users are content with a device that does what they want without any updates, many others want new features. And those new features require changes in hardware and software. new channels are developed for the latest hardware, and won't work on older devices. It's no different with computer operating systems. People still use Windows XP, but it's no longer supported, won't run newer applications, had has limited resources. 

In the electronics world, devices must be continually improved and updated. That means the eventually older devices simply won't work any more. Don't think a Fire TV device will still be working as well as new devices in 7-8 years, because it too will not be able to keep up. 

You mention Roku 1, 2 and 3. Because Roku reused those names on numerous devices with different hardware, you could be referring to a device that's 5 years old, 7 years old, or even 10 years old. If those old boxes were still using the apps that were available when they were released, they'd still be working fine. But companies create new apps that simply won't work on older devices. You blame Roku, but it's the app developers that continue to change the apps with new features that require more powerful boxes and more memory. If Roku  didn't build the new boxes, then you wouldn't get the apps you want, and you'd be mad at Roku for that. 

That's simply the way consumer electronic devices progress over time. Companies must keep up or they lose. As consumers, if we want the latest and greatest content, we need to upgrade our devices. 

Dan
Roku Stick (3600), Ultra (4640), Ultra (4670), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
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Level 7

Re: Roku freezes at startup

I have tried twice to comment on your post, but Roku doesn't want people to know the truth, and what your post said, held no truth! So why bother wasting my time! Like I said, I will never buy another new Roku! and if people was smart, neither would they, because within a few years, the only thing they will be good for, is paper weight! Enough Said!

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Level 21

Re: Roku freezes at startup


@ronpar65 wrote:

I have tried twice to comment on your post, but Roku doesn't want people to know the truth, and what your post said, held no truth! So why bother wasting my time! Like I said, I will never buy another new Roku! and if people was smart, neither would they, because within a few years, the only thing they will be good for, is paper weight! Enough Said!


Go in peace, my friend. What I wrote was truth, but I won't argue the point any longer. 

Dan
Roku Stick (3600), Ultra (4640), Ultra (4670), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
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