Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Ottis
Level 7

Roku express won’t reboot after hard reset

I just did a hard reset on the roku express because the device wasn’t updating after multiple manual attempts - now it won’t reboot. I get the bouncing roku for about 30 seconds then nothing.
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Lauraf
Level 7

Re: Roku express won’t reboot after hard reset

I’m having the same issue. After the hard reboot it will ask me for the WiFi info but then goes back to the black screen.
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