Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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WFD
Level 7

Roku express playback very dark

It doesn’t matter what brightness I set my tv at the roku express playback is super super dark to the point I basically cannot see anything in the shows except when scenes get super bright and even then I can hardly make anything out

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RokuKariza-D
Roku Employee
Roku Employee

Re: Roku express playback very dark

Hey @WFD

Thanks for the post.

Does the issue only occur on a specific channel or across other channels installed on your Roku including the home screen? Have you tried connecting your HDMI cable to a different HDMI port at the back of your TV? How about a different HDMI cable? 

Please let us know. We'd like to know more about how we can help.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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