Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Bigcurry
Level 7

Roku express not working

When enter an app on my roku express and begin to watch something the show/movie last between 3 to 5 minutes and I'm kicked out of the app to the roku home page.  It does this with every app except Netflix. I've tried deleting the apps and starting over. I've tried updates and even returned it to factory settings and nothing works. 

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makaiguy
Community Streaming Expert

Re: Roku express not working

If you are powering your Roku by plugging into the USB port on the TV, try powering from house power via the USB power adapter that came with the Roku.  Many USB ports only supply 0.5 amp which is not enough to power a Roku reliably.

If you don't have the Roku adapter handy, any other you have from another device should work as long as the fine print on it says it outputs at least 1 amp.

Doug
Roku Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Roku Streaming Stick 3600

Roku Community Streaming Expert
I am not a Roku employee, just a user like you.

If this post solves your problem please help others find this answer by clicking "Accept as Solution."
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