Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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o0xxjoannaxx0o
Level 7

Roku express is frozen and beeping.

My roku express is frozen on the home screen. I have tried remote reset (pressing the home button 5 times ect..), unplugging and replugging from the power and pressing the reset button on the device and nothing is working. I have tried the mobile app also to see if that works and nothing. The device keeps randomly crashing and beeping but always comes back to the same home screen with the same time it froze. HALP Smiley Sad 

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makaiguy
Community Streaming Expert

Re: Roku express is frozen and beeping.

I see nobody has replied to this.  If you're still around, and assuming your Roku isn't toast, try this:

 

Unplug the power from your Roku.

Restart your router.  (I really don't understand WHY this helps, but it has worked for me several times. and it's what Roku recommends.)

After the router is up and running, power your Roku back up.  Make sure you plug it into your house power using the power converter that came with it (or similar with at least a 1 amp output),  not into a USB port on the tv.

When you get to the Roku home screen, if the system is responsive, see if you can now set up the network connection.

 

 

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
Note: I am not a Roku employee, just a user like you.

Roku Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Roku Streaming Stick 3600
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