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Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Williamwillis87
Level 7
‎05-03-2020 03:12 AM

Roku express box keeps crashing

Hi,

I've had a roku express box for around two weeks and at least a few times a day it crashes and restarts.

Please advise?

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2 REPLIES 2\
renojim
Community Streaming Expert
‎05-03-2020 12:37 PM

Re: Roku express box keeps crashing

Are you using the supplied power adapter or do you have it connected to the USB port of your TV?

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Williamwillis87
Level 7
‎05-03-2020 12:42 PM

Re: Roku express box keeps crashing

I have it connected via USB. The express box didn't come with a power adaptor, only a USB cable.

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