Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Kieran1968
Level 7

Roku express blank screen

I have a 2 yr old Express & lately been having an issue with the screen going black during playback. Happens mostly when I'm on Hulu or Netflix but also on other channels. I'll be watching a show & the screen will get a bit of static then goes black for around 10 seconds.
Immediately hit pause and then rewind and no issue with that spot of the show. But then few minutes later happens again. Not getting any audio either. I have done both a soft and hard reset on the Roku and no change. When the blackout happens I'll look at the express box and the LED light never changes.
I have a PlayStation 3 that can run Netflix and Hulu on it with never an issue so I know it's not the network. Any ideas?
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