Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

Roku down

None of the apps are launching,  basically i am only seeing the home page only

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Level 21

Re: Roku down

Have you tried the first step that should always be taken when something like this happens?  Reboot/restart everything - modem/router and Roku.

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Level 19

Re: Roku down

Does your Roku respond to the remote at all, i.e. can you moved things around on the screen by pushing remote buttons?

What model Roku do you have?

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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