Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Leemanatorr
Level 7

Roku device won’t go past the rupee bouncing animation screen

I just bought a house and moved everything and I’m trying to get my Roku set up on the same tv it was set up on two days ago. It wouldn’t turn on and then I got it to reset but now it won’t go past the jumping Roku animation. After it does the animation, two white lines or one white line pops up vertically or horizontally. It’s so weird. I’ve tried resetting the remote (taking the batteries out, holding down the buttons, putting batteries in) and I’ve tried putting a paper clip into the back of the sensor. Nothing is working. Someone please help me Smiley Sad 

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