Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

Roku device connected to soundbar with no audio

Installed my ROKU and new Klipsch Bar48 sound bar 2 weeks ago. Worked fine until last night. Still playing the clicks and beeping sounds from Roku's homepage but nothing on any streaming service. Tried switching HDMI cables, checked all audio settings on the TV, ROKU and soundbar,  made sure wires are connected, etc. Won't play through the TV speaker either. I'm at a loss and need help. 

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Roku Employee
Roku Employee

Re: Soundbar Issues

@blmoody71 

Thanks for the post.

Can you please provide us with more information about the issue you are seeing? What Roku device model are you using? Have you tried factory reseting your Roku device to see if that resolves your issue?

For more information about how to perform a factory reset, visit our Support page here: How do I factory reset my Roku® streaming device?

Please keep us posted.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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Level 7

Re: Soundbar Issues

Roku Premium. Didn't do the factory reset. Don't revert to that unless no other choice. 

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